(416) 917-5001

Privacy & Tracking

Privacy & tracking

Your information,
handled with care.

How Five Stars Limo uses enquiry, reservation and website measurement information.

A clear standard

Only what helps us serve the journey.

We collect information that you provide, and limited website measurement data when enabled and permitted, to respond to enquiries, arrange service and improve our marketing.

01Information you provide+

When you call, email, use WhatsApp, submit a corporate enquiry or use the Moovs reservation experience, you may provide contact details, passenger information, pickup and destination addresses, flight details, preferences and payment or billing information needed for the requested service.

02Website measurement+

When configured, the site may use Google Analytics, Google Tag Manager and Google Ads to understand visits and actions such as starting a reservation, calling, opening WhatsApp or submitting a corporate enquiry. Consent controls are used where enabled, and analytics or advertising storage remains denied until accepted.

03Campaign attribution+

Campaign details such as UTM parameters, GCLID, GBRAID or WBRAID may be stored in first-party browser storage and passed to enquiry or reservation links where supported. This helps Five Stars understand which campaigns generated genuine enquiries.

04Reservation partners+

Moovs provides the embedded reservation journey and processes information under its own terms and privacy practices. Google Maps and other linked services may also receive information when you choose to open or interact with them.

05How information is used+

Information may be used to prepare quotes, confirm and deliver service, communicate itinerary updates, support billing, prevent misuse, maintain business records, improve the website and measure advertising performance. We do not sell passenger information.

06Retention & security+

Records are kept only as reasonably needed for service, accounting, legal, safety and customer-support purposes. Reasonable administrative and technical safeguards are used, but no internet transmission or storage method can be guaranteed completely secure.

07Your choices+

You may decline optional website measurement through the privacy choice shown on this site. You may also clear browser storage or use browser controls. To ask about personal information or request a correction, contact us using the details below, subject to applicable record-keeping requirements.

08Contact+

Email info@fivestarslimo.ca, call (416) 917-5001, or write to Five Stars Limo Inc., 7 Penn Dr, North York, ON M9L 2A9.

This notice may be updated as our services and measurement tools change. Last updated August 31, 2026.

Questions about privacy?

Speak with Five Stars directly.

Email Our Team